Privacy Policy

Simulas understands you care how information about you is collected and used. Simulas is committed to protecting the privacy of individuals who interact with us. This Simulas Privacy Policy describes EzyInn Services Pvt. Ltd. (hereafter referred to as Simulas) privacy practices for our websites, services, and apps that link to this policy. This policy also details our privacy practices related to Simulas marketing, advertising, and company events.

In this Privacy Policy, we will refer to the Simulas Platform and related services collectively as our “Services.” We will refer to our emails, newsletters, and other marketing and advertising practices collectively as our “Communications.” For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable natural person.

Description of Users and Acceptance of Terms

This Privacy Policy applies to visitors to the site (“www.Simulas.in”), who view only publicly-available content (the “Visitors”) and subscribers (the “Subscribers”) who have signed up to access and use our platform.

By visiting our Site, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Website Terms of Service. By signing up, accessing, and/or using the Platform, each Subscriber is agreeing to the terms of this Privacy Policy and the accompanying Terms of Service (“TOS”). Please read them carefully.

Simulas reserves the right to make amends in, update, and change the Terms of Use from time to time without prior notice. The amended Terms of Use shall be updated as and when amends are made.

Privacy and Security

We strive to protect your privacy and secure your information. Despite there being no such thing as perfect online privacy/security, we will take all reasonable steps to ensure the safety of your personal information. However, you understand and agree that these steps do not guarantee immunity from unethical security breaches, viruses, security threats, and other harmful vulnerabilities.

GDPR Data Protection Rights

We are a Data Controller of your information.

Simulas will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us on support@Simulas.in.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent
Log Files

Simulas follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Simulas does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Simulas. This policy is not applicable to any information collected offline or via channels other than this website.

Information Simulas Collects & Controls

We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support, or buy something from us. We store your name and contact information.

When you visit one of our websites or use our software, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive new product development.

Sometimes we receive information indirectly. If you ask about our products through one of our referral programs or affiliate partners, or sign in to one of our products through an authentication service provider like LinkedIn or Google, they’ll pass on your contact information to us. We’ll use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information.

Jurisdiction

Simulas makes no guarantee that the content on the Site and/or the Service is appropriate or available or appropriate for use in your country. Users or people who visit and/or use the Site and/or the Service, do it on their own free will and risk and are solely responsible for compliance with local laws. Simulas reserves the right to, at any time, limit or restrict the availability and accessibility of the Site and/or the Service to any person, geographic area, or jurisdiction and also limit the quantities of any such feature that we provide.

Information security and storage

At Simulas, we take matters of data security very seriously. We are hosted on the highly secure and reliable Amazon AWS servers, that promise optimal uptime, and data security for all our customers. Our servers are hosted in world-class AWS data centers that are protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. All Simulas plans include SSL encryption to keep your data absolutely safe.

Cookies

Simulas uses cookies and similar technologies to provide our websites and to help collect data. Like any other website, these cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Storing your Preferences and Settings – Settings that enable our website to operate correctly or that maintain your preferences over time may be stored on your device.

Sign-in and Authentication – When you sign in to our website using your credentials, we store a unique ID number, and the time you signed in, in an encrypted cookie on your device. This cookie allows you to move from page to page within the site without having to sign in again on each page. You can also save your sign-in information so you do not have to sign in each time you return to the site.

Security – We use cookies to detect fraud and abuse of our websites and services.

Social Media – Some of our websites include social media cookies, including those that enable users who are logged in to the social media service to share content via that service.

Analytics – In order to offer our website efficiently, we use cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page or service and to develop other statistics about the operations of our website. This includes cookies from EzyInn services Pvt. Ltd. and from third-party analytics providers.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Simulas, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Simulas has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Simulas’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options.

DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.Simulas.io and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Agreement Modifications

All the modifications and changes done to this Document will be visible on this page and you agree to review the Agreement periodically to be aware of such changes. We may update this privacy statement from time to time. We encourage you to periodically review this privacy statement to learn how Simulas is protecting your information.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Service.

For More Information

If you have any questions or concerns about this Privacy Policy, please contact us at support@Simulas.in

Terms of Service:

The following Terms and Conditions govern the use of each of the websites located at, or linked to, the URLs www.simulas.in and the services that may be offered in the site; the information provided in the sites and the ability to register into our data base, receive newsletters and promotional emails; as well as any related links (collectively, our “Sites”). Please read the following Terms and Conditions carefully.

By using any one of our Sites, you understand and expressly agree to be legally bound by these Terms and Conditions and to follow these Terms and Conditions and all applicable laws and regulations governing our Sites.
The Terms and Conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Simulas (“Simulas,” “we” or “us”).
We reserve the right to change these Terms and Conditions at any time, effective immediately upon posting on our Sites. If you violate these Terms and Conditions, we may terminate your use of the Sites, bar you from future use of the Sites, and/or take appropriate legal action against you.

COPYRIGHT AND TRADEMARK NOTICE

The contents of all material available on our Sites are copyrighted by Simluas unless otherwise indicated. All rights are reserved and content may not be reproduced, downloaded, disseminated, or transferred, in any form or by any means, except with the prior written agreement of Simulas or as indicated below.
Permitted Use: Users may download pages or other content for their own personal use on a single computer, but no part of such content may be otherwise or subsequently reproduced, downloaded, disseminated, or transferred, in any form or by any means, except with the prior written agreement of, and with express attribution to, Simulas. You agree that you are only authorized to visit, view and to retain a copy of pages of the Sites for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on the Sites for any purpose other than for personal use, unless otherwise specifically authorized by us to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by us to do so.

GENERAL LEGAL NOTICE AND LIABILITY DISCLAIMER

We make available our Sites and the information and services contained herein “as is”, while Simulas makes every effort to present accurate and reliable information on our Sites, Simulas does not endorse, approve or certify such information, nor does it guarantee the accuracy, completeness, efficacy, or timeliness of such information. Use of such information is voluntary, and reliance on it should only be undertaken after an independent review by qualified experts.
Reference herein to any specific commercial product, process or service does not constitute or imply endorsement, recommendation or favoring by Simulas.
At certain places on this site, live “links” to other Web sites can be accessed. Such external sites contain information created, published, maintained, or otherwise posted by institutions or organizations independent of Simulas. Simulas does not endorse, approve, certify, or control these external sites and does not guarantee the accuracy, completeness, efficacy, or timeliness of information located at such sites. Use of any information obtained from such sites is voluntary, and reliance on it should only be undertaken after an independent review by qualified experts.
Simulas assumes no responsibility for consequences resulting from use of the information contained herein, or from use of the information obtained at linked sites, or in any respect for the content of such information. Simulas is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, reliance on, or performance of such information.

SEVERABILITY

The invalidity or unenforceability of any particular provision of this Policy shall not affect the remaining provisions hereof, and this Policy shall be construed in all respects as if such invalid or unenforceable provision had been omitted.

Return and Refund Policy

Last updated: September 19, 2021

Thank you for shopping at Simulas.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to EZYINN TECHNOLOGIES PRIVATE LIMITED, TF-305, WEST FACE, OPP.BLACK SALT RESTAURANT, NR.BAGBAN PARTY PLOT, THALTEJ, GJ, India 380054.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Simulas, accessible from https://www.simulas.in
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

TF 305, West Face, Ahmedabad, Gujarat, India 380054

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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